Frequently Asked Questions (FAQ)
Shopping
Yes, you will need to register an account at our website using a valid phone number.
Payments
Currently, payment can only be made through Online Transfer.
No, there is no hidden charges. If there is any extra charges, it will be clearly stated or informed.
No, delivery will ONLY be made after payment has been received.
Our platform does not support any credit/debit card payment currently. It will be implemented in future. So, stay tune!
My Account & My Orders
Your information can be updated in the My Account >> Profile. click here
You can click on Forget Password at the Login Page, or click here, next, please enter your phone number that is registered on our website,

by then,

please wait patiently and our operator will contact you in short while for further verification.
Order status can be checked in the My Account >> Orders . click here
Yes, you can still order product that is in pre-order status, however, the product completion date might varies based on complexity of the product , and existing pending orders.
Delivery
Delivery will be charged a flat rate of BND 3.00.
After we receive payment, we will dispatch items to our third party delivery service. They will take 2-3 days to deliver your item.
We are using third party delivery service and it covers nation wide.
We will drop your item at BoxofCravings(Serusop), provided the payment had been made.

You can self pickup the item(s) from the Cube Shop.